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Casa Shelter informs you

THE SAFETY OF OUR COMMUNITY IS OUR TOP PRIORITY

SAFETY

As recommended by health authorities and organisations, Casa Shelter is committed to welcoming travellers safely. Wearing a mask during meetings, social distances, hand disinfection, our team respects and follows the health and safety instructions regarding COVID-19 to allow your travellers to leave in a peaceful manner.

We invite travellers to respect these rules as well.

More information about the following rules

NETTOYAGE RENFORCÉ

Les entreprises de nettoyage partenaires sont certifiés Clean&safe, et s’engagent à appliquer les consignes recommandées par le Turismo de Portugal.

Ce protocole permet d’assurer à nos voyageur un logement propre, une désinfection totale et ainsi leur sécurité.

Plus d’informations sur la certification Clean&Safe

CANCELLATION POLICY

Circumstances related to COVID-19 are not covered, this is the sole responsibility of the travellers. The risks and consequences of COVID-19 are now well known and therefore no longer unexpected: the risks of confinement, quarantine, travel restrictions, etc. It is for these reasons that it is the sole responsibility of travellers to assume the risk of moving.

See our general rental conditions

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